I was registering online for an event this week using a credit card and experienced a usability hiccup on the organization’s web site that I found noteworthy. As I was completing the final steps of the registration online, I clicked submit and instead of being greeted by a confirmation screen, I received an intimidating red [...]
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I recently read an article on TechCrunch titled “Think Before You Voicemail” which basically contributed to the recent bandwagon chatter of “voicemail is dead!” and so forth. Though I agree that there are sometimes better ways to communicate certain types of information, I disagree that voicemail is ineffective, dead technology. Rather, I feel that many [...]
Having an email newsletter is one of the most powerful and cost-effective ways to communicate with your constituents in a positive way. However, I’ve noticed that many organizations are not taking full advantage of this medium. There are many subtle guidelines that are important to follow when publishing an email newsletter. Here are a few [...]
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In today’s educational moment in BNI, I highlighted the concept of decreasing the amount of clutter in your life and streamlining your energy. The quote I referenced is by Bruce Lee and it is:
“It’s not the daily increase but daily decrease. Hack away at the unessential. If you spend too much time thinking about a [...]
